We offer free shipping to most of cities and regions across Australia for all products listed as FREE SHIPPING. However, some remote areas may not qualify for free shipping because our shipping Companies cannot deliver to these areas.
Delivery cost for items that are not free shipping varies depending on where our customer is located. Please contact us to get get delivery quote by initiating a chat on our website and will be there to assist.
Do you accept price match?
We do our best to live up to our name. All products listed on our website are affordable and among the best prices on the internet. If ever you find the same product cheaper than ours, Please send the name of the product and the web url to email@example.com. We will match price once we verify your claim.
What if I receive a damaged item?
Please contact us immediately when you notice a damaged items and we will be happy to assist.
On the other hand, we do our best to send the right items to you at all times. If ever we send a wrong item to you, we shall incur the cost of picking up and returning the right item to you.
What if i'm not home during delivery?
In most cases, our delivery personnel will contact you well in advance prior delivery, or we can update you when item leaves warehouse and provide a tracking number. This way, you can track the movement and location of your item and communicate with the delivery company on the best time to deliver your order.
Can I nominate a preferred delivery date?
For metro Sydney delivery, you can nominate a preferred date with us but its important that you inform us in advance. However, for interstate or regional deliveries, customers will be responsible for discussing it through our third party carrier on when best to deliver, alternatively you can grant them authority to leave item at the door or any secure area.